Use It. Don't Lose It.

Use best practices for your website. Don’t lose your visitors.

In the coming months, you’ll see some changes at, the website for the American Lung Association of Washington. Working with Ken Wohlf, I just completed a Website Usability Audit to help the organization improve the effectiveness of its website.

The project involved a usability review of each of ALAW’s five different domains – focusing on improvements in accessibility, content, and navigation.